67% find company training/e-learning of little or no value – according to the Learning in the Workplace 2013 survey results.

This survey, by Jane Hart, (600 people sample) replicates the findings of Etienne Wenger's first study of IBM repair professionals (see #1 below). People learn best with contextualized peer-mediated learning. 

"I’ve aggregated the Very Important and Essential scores and  highlighted in blue the top 5 rated ways of learning in the workplace. This shows …

1. that company training/e-learning is the lowest rated way to learn at work , and
2. that workers find other (self-organised and self-managed) ways of learning at work far more valuable – with team collaboration being the highest rated."

"Nevertheless as a whole, these survey results are yet another piece of evidence that show how workers are continuing to organise and manage their own learning in many different ways –  and in doing so are bypassing the L&D Department. What’s more a comparison with the 2012 Learning in the Workplace survey results shows that this is a continuing trend."

How are you organizing learning in your workplace?

source:  Learning in the Social Workplace: Jane Hart's Blog
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#1: A famous example of a community of practice within an organization is that which developed around the Xerox customer service representatives who repaired the machines in the field (Brown & Duguid 2000). The Xerox reps began exchanging tips and tricks over informal meetings over breakfast or lunch and eventually Xerox saw the value of these interactions and created the Eureka project to allow these interactions to be shared across the global network of representatives. The Eureka database has been estimated to have saved the corporation $100 million. source: Wikipedia article on Etienne Wenger